Qatar Duty Free Company is looking for Duty Manager

Are you prepared to be a Duty Manager at Qatar Duty Free Company?

The duty manager oversees the day-to-day operations of the assigned store with effectiveness and efficiency in order to increase sales by providing exceptional customer service and making sure that cash and inventory are secure in compliance with Qatar Duty Free’s corporate policy.

Explore this job opening and submit your application today.

  • Location: Doha, Qatar
  • Category: Customer Service
  • Job Id: 210299
  • Closing Date: 16-12-2024

If you’re interested in this position, please click here to Apply Now.

Job Description

  • Communicate shop sales targets to sales assistant and supervisors effectively ensuring all staffs are fully aware of the sales target and motivated to drive sales results.
  • Achieve shop sales targets on daily basis by the effective deployment of staffs and management of stock.
  • Coordinate with merchandising team ensuring necessary stock and consumable is ordered from stores and/ or bonded warehouse for operational efficiencies and to meet sales targets.
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Managing the team service delivery, ensure excellent customer service are delivered to all guest in HIA, reinforce GUEST model within the shop.

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Qualifications & Experience

  • Essential: Bachelor’s degree or equivalent
  • Some financial knowledge of Cash handling, banking and working with budgets.
  • Professional usage of Word/Excel is essential, while working knowledge of other retail IT systems is must.
  • Experienced – minimum 4 years of job-related experience required.
  • Should have a minimum of 3 years’ experience in the Retail or Service Industry.
  • Operational knowledge of Retail Environment is important, knowledge of Airports and Service Industry will be an advantage

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